Shipping Policy
Welcome to Seiko Watches UK — we are committed to ensuring that your orders are processed carefully and delivered safely and efficiently.
Please read the following shipping terms before placing your order.
1. Shipping Coverage
We offer shipping to customers in the UK and selected international destinations. Shipping availability and delivery times may vary depending on the destination and local courier services.
2. Processing Time
All orders are typically processed within 1–3 business days, Monday through Friday, excluding public holidays.
Once your order has been processed and shipped, you will receive a shipping confirmation email containing your tracking information and available courier details, where applicable.
3. Shipping Time
Estimated delivery times depend on your destination and selected shipping method.
Our standard delivery timeframe is approximately 2–15 business days after dispatch.
Please note that delivery times are estimates and may be affected by customs procedures, weather conditions, courier delays, public holidays, or other circumstances outside our reasonable control.
4. Shipping Costs
We aim to keep our shipping charges simple and transparent.
- Standard Shipping: Shipping charges are calculated and displayed at checkout.
- Free Shipping: Free shipping may be available on qualifying orders, as shown at checkout.
The total shipping cost will be displayed before you complete your purchase.
5. Order Tracking
Once your order has been dispatched, we will send you a shipping confirmation email with your tracking number when tracking is available.
You can use the tracking information provided in your email to monitor your shipment through the relevant courier service.
6. Customs, Duties, and Taxes
International orders may be subject to customs duties, import fees, VAT, or other local taxes depending on the destination country.
Any customs duties, taxes, or additional charges imposed by the destination country are the responsibility of the customer unless otherwise stated at checkout or required by applicable law.
7. Delayed, Lost, or Damaged Packages
If your order is significantly delayed or appears to be lost during transit, please contact our customer support team with your order number and shipping details.
We will work with the relevant shipping provider to investigate the shipment and assist you in resolving the issue.
If your package arrives damaged or an item is missing, please contact us within 7 days of delivery, where possible, and provide your order number along with clear photos of the package and affected item, if applicable.
Nothing in this policy limits any consumer rights you may have under applicable law.
8. Working Days
Our orders are processed Monday through Friday, excluding public holidays.
Orders placed during weekends or public holidays will generally begin processing on the next available business day.
9. Incorrect Shipping Information
Customers are responsible for providing accurate and complete delivery information when placing an order.
If you enter an incorrect or incomplete address, please contact us as soon as possible. We cannot guarantee that shipping information can be changed after an order has been processed or dispatched.
Additional shipping charges may apply if an order needs to be redirected or reshipped, subject to our policies and applicable consumer law.
10. Contact Information
If you have any questions regarding your order, delivery, tracking information, or our Shipping Policy, please contact us through our website.
Email : supportseiko-watches.uk
Website: https://seiko-watches.uk/
Thank you for shopping with Seiko Watches UK. We appreciate your trust and look forward to providing you with a smooth shopping experience.